Shaking Head AI not working? Fixes for common problems and a free redo

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Short answer

A failed Shaking Head render is refunded automatically, but a finished clip is not redone for free: a new run costs 1 credit, even with the same photo. Check the eyes and the tongue in a 5-second bonus preview first; every pack includes some.

Example frame: a man in a grey sweatshirt on a sofa with his eyes shut in a smug smile, his head tilted
Example frame: a man in a grey sweatshirt on a sofa with his eyes shut in a smug smile, his head tilted

Questions people ask

Is a failed video charged?

No. The credit is reserved when the run starts and returned if it fails. Failed runs return their credit automatically.

How do I avoid paying twice for a bad result?

Run a bonus preview first with a sharp, front-facing photo, eyes open. Only then spend the credit on the full 7 seconds.

Can I get my money back instead?

Only for packs you have not used, within 7 days of buying. Credits that already produced a video stay spent.

Does the outfit option change the face?

No. It changes the clothes only.

Can you redo it for free?

No. A video that rendered correctly is not redone for free. See free redo.

Does the silent download help?

Yes. It leaves only the sound you add.

Is a video without a tongue a failed video?

No. A finished clip where a beat is soft counts as a result, not a failed render, and is not redone for free.

Which pets do it best?

Cats and dogs with a clear, front-facing photo. Fur that covers the eyes makes the squint hard to see.

Make your own Shaking Head video

Upload one photo and make a 7-second HD video from $8.99. No subscription, and the full video has no watermark.

Make my video